Protect your business-critical data
Safeguard your business from data loss and damaged trust.
Backup & Restore
Safeguard your business from data loss and damaged trust.
Reduce RTO & costly downtime with a restore solution that actually understands Salesforce.
Stay CCPA/GDPR compliant and audit-ready to strengthen your security posture.
If we had a complete failure, I鈥檓 confident our data is safe in our 探花视频 backups and we鈥檇 be able to restore. We鈥檝e got that peace of mind.鈥
Sage People Configuration Consultant, Sage
Data incidents are stressful. 骋别补谤蝉别迟鈥檚 deep understanding of Salesforce data and metadata, combined with its user-friendly design, make recovery fast and stress-free.
Most Salesforce backups restore fewer than 20 metadata types, forcing clunky manual restores across multiple tools. 探花视频 restores hundreds, so your org is back online faster, without the need to switch tools.
Securely store and access your data off-platform. 探花视频 uses the same AWS infrastructure trusted by Salesforce but independent data servers, so your data is accessible even if Salesforce goes down.
A lot of tools can back up your data, but what鈥檚 it going to look like when you restore it? That was when the lightbulb went on.鈥
Salesforce Manager, Cincinnati Works
Run automated daily backups of your whole org and hourly high-frequency backups of your most critical objects. And back up on-demand whenever you need to.
Actively monitor changes to your Salesforce data over time, and set up smart alerts to warn you when unusual amounts of data have been added, changed or deleted.
Safeguard vast and historical datasets stored in Big Objects with the same reliability and security as the rest of your Salesforce data.
Set data retention policies that fit your needs
Easy searches, deletions & audit trails
Encrypted in transit & at rest, plus BYOK support
Choose from US, CA, EU or AUS data centers
Confidently manage user access
Meet CCPA, GDPR, HIPAA, SOX & more

Factsheet
Generic tools can leave you rebuilding for 3鈥5 days. Teams using Salesforce-specific backups are 40% more likely to recover within hours, not days.
Beyond recovery, 探花视频 helps you control storage costs, keep orgs clutter-free, and meet compliance requirements with data archiving.
And when it comes to testing or development, sandbox seeding with built-in data masking ensures your teams can work safely and efficiently with realistic, compliant data.
No, Salesforce鈥檚 shared responsibility model means you are responsible for backing up your data and metadata.
Salesforce retired its Data Recovery Service in 2021. Small amounts of deleted data may be recoverable from the Recycle Bin in Salesforce, but data is removed from the Recycle Bin when it鈥檚 full or after 15 days. While it鈥檚 fine for small accidental deletions, relying on the Recycle Bin will inevitably lead to unrecoverable data loss.
Salesforce offers a paid-for managed package, Salesforce Backup (formerly Backup and Restore), which doesn鈥檛 cover any metadata or Big Objects. Salesforce also acquired Backup and Recover (formerly Own), which supports data and metadata recovery. However, it only recovers a handful of metadata types natively so requires additional manual steps for full recovery. Most businesses use a third-party backup solution to protect their Salesforce data and metadata.
Your backup data is stored at the AWS data center in the region you chose for your 探花视频 account 鈥 either the US (US West 2), Canada (CA Central 1), Ireland (EU West 1) or Australia (AP Southeast 2).
Your data is encrypted both in transit and at rest. Backups are encrypted with a 鈥減er customer key鈥. You can delete your encryption key at any time to make your backup data completely irretrievable. We also support bring your own key (BYOK) for backups. Even with encrypted storage, you retain the flexibility to export backup data for compliance audits.
There鈥檚 no storage limit. You can customize your retention policy when you set up a backup job. 探花视频 suggests a 7-year retention period by default which matches the most common compliance requirements.
You can back up any kind of Salesforce org, including full and partial copy sandboxes as well as production orgs.
Yes. You can use the job鈥檚 filter to include or exclude objects from your backups. You can add objects at any time after creating the backup job, and newly created objects are automatically added if they would have fallen into 骋别补谤蝉别迟鈥檚 default recommendation when the backup job was created. You can back up records, files, attachments and Big Objects with 探花视频, as well as your org鈥檚 metadata.
骋别补谤蝉别迟鈥檚 data monitoring functionality helps you stay on top of what鈥檚 changing in your org and spot issues before they escalate, whether that鈥檚 unexpected deletions or signs of corrupted data.
In 探花视频, you can check exactly when each backup occurred and easily monitor backup history over time. To drill into changes, select any backup to view the exact data that has changed since the previous run. You can compare versions of individual records, view deleted data, and restore from a previous state.
For proactive monitoring, enable smart alerts in your backup job settings. 探花视频 will automatically analyze each backup, flag unexpected trends, large-scale changes, or potential corrupted data, and send you an alert so you can catch issues earlier, without having to manually review every run.
Beyond data, 探花视频 lets you monitor metadata changes, CPQ configuration and Vlocity DataPacks, so it鈥檚 much easier to pinpoint the cause of a problem.
探花视频 supports the following Salesforce clouds for backup:
探花视频 also supports metadata backups for Marketing Cloud and Data 360 (formerly Data Cloud), but not as part of the Backup & Restore solution.
With 探花视频, you have complete flexibility over backup frequency. You can schedule automated backups to run daily across multiple Salesforce environments. Rather than relying on manual backups, you can ensure your data protection is consistent and reliable.
For even greater coverage, 探花视频 supports hourly high-frequency backups for your most critical objects, giving you near-real-time protection. You can also trigger on-demand backups whenever you need extra peace of mind, such as before a risky release, so you can quickly recover if anything goes wrong.
探花视频 Backup & Restore takes a snapshot of all your data, including standard and custom objects, Big Objects, along with all your metadata. 探花视频 also backs up files, including content document files and attachments.
Data recovery speed depends on several factors, including the backup and recovery solution you use to recover deleted data and metadata, the scale of data loss, and the complexity of your org. Restoring manually from CSV exports or with generic backup tools can take hours or even days, as they don鈥檛 account for Salesforce鈥檚 data relationships and metadata dependencies.
With 探花视频, the restore process is much faster because metadata and data dependencies are understood and handled automatically.
It also comes down to how well you鈥檝e set up and tested your disaster recovery process, and how familiar your team is with the tool they鈥檙e using. A well-planned approach can make the difference between hours and minutes when it comes to recovering the affected data.
探花视频 pricing for Backup & Restore is straightforward and transparent. It is based on how many Salesforce users you have, and you can choose a pricing tier that matches the level of functionality you need.
探花视频 Backup & Restore is available as part of your DevOps package or as a stand-alone solution. Pricing starts at $2.50 per Salesforce user, per month (with a $250/month minimum).
To see pricing for your org鈥檚 size and setup, visit 骋别补谤蝉别迟鈥檚 pricing page or contact our team for a personalized quote.
Both backup and archiving are crucial parts of Salesforce data lifecycle management, but they serve different purposes.
骋别补谤蝉别迟鈥檚 backup solution protects your data and metadata by creating complete copies you can restore if something鈥檚 lost, corrupted, or changed by mistake.
骋别补谤蝉别迟鈥檚 archiving solution helps you manage long-term data growth. By moving older or less frequently used records out of Salesforce, it improves org performance, and reduces storage costs, while keeping you compliant with retention policies.
Beyond backup and archiving, 探花视频 provides sandbox seeding, so you can create realistic test data for reliable testing and debugging. With data masking you can protect commercially sensitive data and personally identifiable information (PII) to stay compliant.